Privacy Policy

Last updated: September 5, 2025

At Oakland Hills Dermatology, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website (https://oaklandhillsdermatology.com/), book appointments, purchase skincare products, or use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, mailing address, and payment details when you book appointments, purchase products, or contact us.

  • Health Information: Medical history, treatment preferences, or other health-related data provided during consultations or forms, subject to HIPAA compliance.

  • Website Usage Data: IP address, browser type, pages visited, and cookies to improve your experience and analyze site performance.

  • Voluntary Submissions: Information you provide through contact forms, surveys, or reviews.

2. How We Use Your Information

We use your information to:

  • Provide and schedule dermatology, cosmetic, and med spa services.

  • Process payments for appointments and skincare product purchases.

  • Respond to inquiries and provide customer support.

  • Send appointment reminders, promotional emails (with your consent), or updates about our services.

  • Improve our website and services through analytics.

  • Comply with legal obligations, including HIPAA for health information.

3. How We Share Your Information

We do not sell or rent your personal information. We may share your data with:

  • Service Providers: Third-party vendors (e.g., payment processors, appointment scheduling platforms) who assist with our operations, bound by confidentiality agreements.

  • Legal Requirements: If required by law, court order, or to protect the safety of our practice or others.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred with prior notice.

  • SMS Data Protection: No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. Information sharing with subcontractors in support services (such as customer service) is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Cookies and Tracking

  • Our website uses cookies to enhance functionality, track usage, and personalize content. You can manage cookie preferences through your browser settings.

  • We use analytics tools (e.g., Google Analytics) to understand how visitors interact with our site. These tools collect anonymized data.

5. Data Security

  • We implement industry-standard security measures (e.g., encryption, secure servers) to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

  • Health information is handled in compliance with HIPAA regulations to ensure confidentiality.

6. Your Rights

You have the right to:

  • Access, correct, or request deletion of your personal information (subject to legal requirements).

  • Opt out of marketing communications by clicking “unsubscribe” in emails or contacting us.

  • Request a copy of your health information collected during treatments, per HIPAA guidelines.

7. Third-Party Links

Our website may contain links to third-party sites (e.g., booking platforms). We are not responsible for their privacy practices. Review their policies before sharing information.

8. Changes to This Privacy Policy

We may update this Privacy Policy as needed. Changes will be posted on this page with an updated “Last updated” date. Continued use of our website or services after changes indicates your acceptance.

9. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at:

  • Email: info@oaklandhillsdermatology.com

  • Phone: (248) 858-2255

  • Address: Oakland Hills Dermatology, 3400 Auburn Rd, Suite 100, Auburn Hills, MI 48326